Jackpot City Casino Review
- up to NZ$1,600 for new players
- Operating since 1998
- eCOGRA-tested Games Global games
- Mobile-optimized for iOS and Android
- 10 daily jackpot Free Spins
Registration Process | 9.6 |
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Usability | 9.6 |
Promotions | 9.6 |
VIP Experience | 9.6 |
Slots | 9.6 |
Game Types | 9.6 |
Payments | 9 |
Mobile | 9.6 |
Support | 9.6 |
Players reviews about Jackpot City Casino
Reviews (3)
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Suman Preston
22.03.2022
Jackpot City has one of the best mobile casino applications I've ever tried. It has plenty of certificates, so I'm confident about its trustworthiness. Unfortunately, it doesn't provide phone support, but there are other options on-site. -
Lilly-Grace
22.02.2022
There are a couple of fantastic games in Jackpot City casino, and the mobile app is good compared to others I’ve tried before. The withdrawals get processed after a day or so, which isn’t terrible but isn’t that great either. -
Asya Brown
10.01.2022
I always look for licenses and reliability for online casinos, and I don’t tend to trust online casinos or websites without permits. Still, fortunately, I found Jackpot City Casino, which holds a couple of licenses and certifications that made it trustworthy for me, and I never had an issue with security.
General information about Jackpot City
Bayton Limited launched Jackpot City in 1998 under the Alderney license, offering Kiwis 400+ high-quality games, including a wide selection of progressive jackpot slots by Games Global (former Microgaming) and its sub-brands like All41 Studios. Besides, it offers New Zealanders striking live games from Evolution. You’ll get up to NZ$1,600 for registration and 10 daily spins for a jackpot slot then.
Website | www.jackpotcitycasino.com/new-zealand |
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Software provider |
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Established | 1998 |
Deposit methods |
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info@jackpotcity.com | |
Licence | Kahnawake Gaming Commission, 00892 |
Live chat | Yes |
Casino games | 670+ |
Payout time | 24–48 hours |
Total payout | 99.2% |
VIP | 6 levels |
Owner | Digimedia Limited Casinos |
Owner's other brands | Spin Casino, Royal Vegas, Gaming Club, Ruby Fortune, All Slots Casino, Platinum Play, Lucky Nugget |
SSL | Yes, 256-Bit Encryption by Cloudflare, Inc |
Annual revenue | <5,000,000$ |
Headquarters address | Kingsway House, Havilland Street, St Peter Port, Guernsey |
Live casino providers | Pragmatic Play, OnAir |
Category | Best paying casinos, Minimum deposit casinos, Mobile casinos, Fast payout, Casinos for Iphone, Real Money Casinos |
Why to sign up with Jackpot City?
When you are searching for a gambling venue to play 100+ progressive slots with a prize pool of over NZ$1,000,000 and an opportunity to get free spins for progressive pokies, Jackpot City is the best NZ online casino to sign up for!
Best bonus offers from Jackpot City Casino in 2025
🍁 Jackpot City Casino | Get Bonus |
💰 Welcome Deposit Offer | up to NZ$1,600 + 100 Free Spins |
🏆 Loyalty Program | Bronze, Silver, Gold, Platinum, Diamond and Privé |
💲 Min. Bonus Deposit | NZ$10 |
✅ Bonus wagering requirements | 35x |
Usability in Jackpot City
Our team examined registration, gameplay, and payment processes on desktops and mobile gadgets. In both cases, the site adjusts to different screen resolutions, so both iOS and Android mobile players are welcome. The app we installed from the site is also convenient. The sign-up process is understandable and fast, as well as payments through the player’s account. It’s also nice that there is an NZ language version. Still, we found a drawback you need to open the Help Center to access the live chat widget.
Advantages
- Jackpot pools are displayed next to slots
- The site’s version for New Zealanders
- Mobile app for iOS and Android
Disadvantages
- The customer support widget is not in view

“It’s awesome that here at Jackpot City, you can not only access different filters for software categories but also determine hot and cold slots and view the current prize pools of each progressive title.
”
Bachelor’s Degree in Creative Writing from Ohio University to develop new strategies for players
Signing up for Jackpot City: Our Expert’s Experience
We need to personally test the casino by creating an account and using all its options, including depositing. Our expert signed up for Jackpot City to provide an objective opinion, and these are the steps we followed:
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First, I visited the official site and clicked on the ‘Jackpot City’ button on the right.
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The casino loaded a long sign-up form, and in its first part, I selected my country and entered a range of personal details, including a unique username, password, email, and phone.
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Next, I continued adding personal information and selected my account’s currency (Kiwis can choose NZD).
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Finally, I added my address and ticked that I am of legal age. The box with bonuses is optional, and I also agreed to receive promotions by SMS. After that, I pushed the orange ‘Register’ button and found myself in a new profile.
Our tests of deposits & withdrawals
We thoroughly checked available payment options and limits, after which, personally deposited here and withdrew funds then. Available payment options include Visa, Mastercard, Paysafecard, Payz (former ecoPayz), Neosurf, Skrill, Skrill 1-Tap, Neteller, and Flexepin. The minimum deposit is NZ$5, and when you want to cash out, the minimum limit sits at NZ$50. The average payout time is 1 to 3 business days, and our tests showed the 1-day payout period for e-wallets.
Payment System | Min-Max Deposit | Time | Deposit Fees | Min-Max Withdrawal | Time | Withdrawal Fees |
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ecoPayz | NZ$5–25,000 | Instant | 0% | NZ$50–10,000 | 0–24 hours | 0% |
Skrill | NZ$5–25,000 | Instant | 0% | NZ$50–10,000 | 0–24 hours | 0% |
Neteller | NZ$5–25,000 | Instant | 0% | NZ$50–10,000 | 0–24 hours | 0% |
Neosurf | NZ$5–25,000 | Instant | 0% | NZ$50–10,000 | 0–24 hours | 0% |
Paysafecard | NZ$5–25,000 | Instant | 0% | NZ$50–10,000 | 0–24 hours | 0% |
Flexepin | NZ$5–25,000 | Instant | 0% | NZ$50–10,000 | 0–24 hours | 0% |
VISA | NZ$5–25,000 | Instant | 0% | NZ$50–10,000 | 1–3 days | 0% |
Mastercard | NZ$5–25,000 | Instant | 0% | NZ$50–10,000 | 1–3 days | 0% |
Revolut | NZ$5–25,000 | Instant | 0% | NZ$50–10,000 | 1–3 days | 0% |
Depositing Money Into Your Account
- Once registered, open the Bank menu of your profile.
- Choose a suitable payment option from the list.
- Keep in mind the casino’s limits and enter an amount to deposit.
- Add payment details, confirm the transaction, and start playing.
Withdrawing Your Winnings
- Open the withdrawal section of your profile.
- Choose a payment option that you’ve used for depositing.
- Add a withdrawal amount of at least NZ$50.
- Consider the pending period of a minimum of 24 hours and wait for your money.
“Please note that e-wallets bring payouts up to 24 hours, while bank transfers may make you wait up to 3 business days. According to the casino’s manager, the upper limits are absent, so you can withdraw really large amounts.
”
Bachelor’s Degree in Creative Writing from Ohio University to develop new strategies for players
Jackpot City Casino Mobile and Applications
Our experience showed that mobile optimisation at Jackpot City is perfect since all its jackpot slots and table games are smooth on iOS and Android devices. You can also install an app suitable for multiple smartphones and tablets right from the official site. During thorough tests, our team tried making payments, getting bonuses, and playing different games on mobile, and the performance was perfect in all these cases.
Bonuses and promotions at Jackpot City Casino
Bonuses at Jackpot City aren’t that frequent, but the welcome package stands out thanks to daily bonus spins for a jackpot slot, while registered players can get more bonuses in their account:
- NZ$1,600 + 10 daily spins welcome bonus
- Regular bonuses in your account
- Tournaments

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Welcome Bonus
New Zealand players joining Jackpot City can claim a welcome bonus of up to NZ$1,600 (four 100% packs of up to NZ$400 each) + 10 daily spins on Mega Money Wheel. In both cases, Jackpot City requires the NZ$10 minimum deposit and 35x wagering.
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Regular Promotions
Once registered, Kiwis can check for available promotions in their profile. There is a Bonus Wheel you can spin every 4 hours; its potential prizes include free spins, loyalty points, and other perks. Plus, your account will have a calendar displaying previous, current, and potential match bonuses which can vary each time
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Tournaments
From time to time, Jackpot City can arrange special events for New Zealanders, involving popular online pokies and even table games, including live software. Read more about qualifying bets and potential prizes to get started.
Responsible Gambling
Jackpot City fully supports responsible gambling and provides players with corresponding opportunities to regulate their activity. The casino’s footer has a link to the responsible gambling page where you can read more about the problem, find a self-assessment test, and get contact details of helping organizations like Gambling Therapy. You can take a 24-hour break or set a 6-month self-exclusion period, but you need to contact customer support for this since the option isn’t automatic.
Feature | Available |
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Deposit Limits
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Time Out
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Stake Limits
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Profit/Loss Totalizer
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Self Exclusion
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“Jackpot City is rich in information and tips to avoid gambling addiction, so you shouldn’t neglect its self-assessment test and an opportunity to set limits for deposits or losses. Just keep in mind that you need to contact your support manager in person.
”
Bachelor’s Degree in Creative Writing from Ohio University to develop new strategies for players
Slots portfolio - our verdict
The Jackpot City online casino in New Zealand hosts pokies from Games Global and its partnering brands, so you can be sure that the library is never boring and packed with 400+ feature-rich online pokies popular among Kiwis. These are the results of our tests of the top 3 pokies at Jackpot City.
Pile Em Up by Snowborn Games
We landed fruit symbols and gems on the 5x3 grid and experienced a lot of bonus rounds in addition to the main game. By landing 3 Scatters (flowers), we received 9 Free Spins. Additionally, we were happy to test Coin Booster and the Collect symbol, getting over 25x at the end of our session.
Gold Blitz by Fortune Factory Studio
Both 1,024 ways to win and the 5,000x winning potential attracted us to this pokie. It’s nice that you can choose between Free Spins and Golden Blitz rounds, so we experienced both and were excited to land 3x and 5x Wilds during FSs. We also experienced Bonus Buy once, paying 120x and winning 145x.
Fire and Roses Joker by Triple Edge Studios
This pokie is paying both ways and has an unusual layout of 3-4-5-4-3. We enjoyed this, but the main aspect attracting us here is the bonus wheel with 5 jackpot levels. Our expert launched it in about 5 minutes and won the lowest Mini prize worth 5x. However, Free Spins were more generous, bringing over 27x.
Available Slots Providers
Jackpot City is supplied by Games Global and its mini-brands like Switch Studios and Snowborn Games. Additionally, you can find games from Evolution, OnAir, and Pragmatic Play, so Kiwis can get live and RNG tables here too. Still, it’s not a big collection, compared to sites where you can come across 50+ brands.
Slots RTP
Games Global delivers online pokies with great payout parameters, including a high RTP of over 96% and great bonus features to match this score. For example, Lady Earth (96.80%), What a Hoot (96.94%), Bikini Party (97.49%), and Big Top (96.94%). Conveniently, you can open the Payout Percentages table to check the rate of each particular pokie.
Why is it important to know the RTP of slots?
Please note that Jackpot City is aimed at progressive pokies, so some games may have a low payout rate due to the prize pool contribution. It doesn’t mean that the game pays little; you can count on large rewards paid randomly.
Limits of bets
Jackpot City is suitable for different bankrolls since you can deposit as little as NZ$5. That’s why betting limits are flexible to suit all budgets. Pokies like Fire and Roses Joker accept bets of NZ$0.2 to NZ$50, so even NZ$5 is enough to have over 20 rounds at the lowest stake. Some pokies can offer high limits of over NZ$100, and high rollers searching for 10x larger stakes can opt for live games instead.
Card and Table Games Variations
The casino’s footer has sections for online blackjack, roulette, and bingo, so New Zealanders can access different software types, including classic tables and the ones with side bets. You are welcome to test American Roulette, European Roulette Gold Series, Premium Blackjack with Buster Blackjack, Baccarat, and Super Bonus Bingo. After registration, the gaming section will display additional sections for these categories.
Live casino experience in Jackpot City
The main live casino suppliers at Jackpot City are Evolution, OnAir, and Pragmatic Play. These are award-winning companies working on innovative live solutions for Kiwis. You can click on any of their games and enter the entire provider’s library, playing well-known live games like VIP Room Live Blackjack, Lightning Roulette, Live Dream Catcher, Live Baccarat, and much more.
Jackpot City live casino
Live Blackjack
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Live Roulette
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Live Baccarat
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Live Poker
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Available Jackpots
Progressive online pokies are the main highlight of Jackpot City Casino. Once registered, you can find a corresponding section displaying 100+ progressive slot machines for New Zealanders and potential winning amounts. At the moment of writing, Wolf Blaze WowPot Megaways features a progressive pool of over NZ$8,000,000, while other popular progressive pokies include Hyper Strike King Millions and Book of Mega Moolah.
Available Jackpot | Slot name |
NZ$6,653,689.60 | Mega Moolah |
NZ$41,357.99 | Treasure Nile |
NZ$533,283.07 | Major Millions |
VIP experience - Loyalty Program
There are 6 VIP levels for active New Zealand players at Jackpot City. You start from the Bronze level which requires 0 points and collect 2,500 points to reach the next Silver level. Please note that the highest level is by invitation only. VIPs can get loyalty specials, such as match bonuses, and an opportunity to redeem loyalty points for real credits (eg., 5,000 CPs = 5 bonus credits).
How we tested email & live support
Jackpot City has a convenient Help section where New Zealanders can access not only FAQs but also helpful tutorials and guides. However, it’s not that easy to get help from a real support manager. You need to read the FAQs regarding your question and specify that this article doesn’t help. Only after this, you’ll find yourself on a page displaying your place in line. Once the manager is available, you can get personal help.
- Live chat 24/7
- Help Centre
- Email: info@jackpotcity.com
Customer support Options
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Live chat, email, telephone |
Available hours
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24/7 |
Phone
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+1 800 768 19 46 |
Social
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Live chat, email, telephone |
Jackpot City Terms and Conditions
We thoroughly analysed Jackpot City’s T&Cs, paying attention to section 5.6 regarding the casino group requirements, such as cases of getting bonuses at several casinos from the same group. Section 5.8.1 determines wagering contribution, and it’s nice all roulette games feature 8% rather than 0% like at many other casinos. All the other terms are clear and fair, so you can explore the site and make sure that everything suits you.
Full terms and conditions you can read here
“We find Jackpot City’s T&Cs fair and accessible. Just be attentive to details like the €4,000 weekly withdrawal cap for the entire casino group when you withdraw 5x more than the lifetime deposit.
”
Bachelor’s Degree in Creative Writing from Ohio University to develop new strategies for players
Jackpot City Comparing With Other Popular Brands in New Zealand
You may want to choose other NZ-friendly online casinos with more providers or more frequent bonuses. If so, meet our rating of other top New Zealand online casinos you may enjoy.
Casino logo | Casino name | Withdrawal time | Games | Withdrawal limit | Bonus | Cashback |
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Spinfever Casino | Instant | Poker, blackjack, Wheel of Fortune, baccarat, roulette | NZ$6,000 | Welcome package: $2,000 + 200 Free Spins | up to 15% |
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Leon Casino | N/A | Blackjack, baccarat, roulette, Red Dog, Sic Bo | N/A | Welcome Offer: up to NZ$4,500 | N/A |
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Winz.io Casino | 0–10 minutes | Blackjack, baccarat, roulette, Sic Bo, Dragon Tiger | NZ$10,000 | Welcome Offer: up to NZ$5,000 or 800 Free Spins | up to 10% |
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JustСasino.io | Instant | Baccarat, poker, blackjack, roulette, craps, wheel of fortune, crash games, lotteries | N/A | Welcome Package: NZ$500 + 100 free spins | N/A |
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Ice Casino | Instant | Roulette, blackjack, baccarat, video poker, scratch cards, bingo | N/A | Welcome Package: NZ$1,500 + 270 Free spins | up to 12% |
Jackpot City Background and Reputation
Bayton Limited operating Jackpot City is a reputable iGaming brand. It holds an Alderney Gambling Control Commission, eGaming license number 155 C1, while its software providers have an eCOGRA RNG certificate and awards like Evolution’s title of Casino Content Supplier of the Year at the EGR Nordics Awards 2024. Since the casino has been around since 1998, you can trust its decades of experience. The other signs of total safety include the casino’s transparent KYC and AML policies and state-of-the-art SSL encryption technology.
“Jackpot City has an RNG-testing certificate from eCOGRA, an esteemed iGaming regulator proving the fairness of each of the real money rounds. Its 20+ years on the market also speak for the site’s reliability.
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Bachelor’s Degree in Creative Writing from Ohio University to develop new strategies for players
Casinos Similar to Jackpot City
We like many options at Jackpot City and believe that you will also appreciate the perks of similar online casinos that are just as fair and friendly to Kiwis!
Jackpot City Complaints
Since the casino has been around since 1998, it’s got loads of reviews from real players. That’s why we managed to examine the site’s reputation for years of being on the market. We came across only minor complaints, including the absence of frequent tourneys and somewhat strict withdrawal limits when the cashout amount is 5x larger than the lifetime deposit. In other cases, New Zealanders are happy with the site and don’t have serious complaints.
“I know that a gambling site can’t suit everyone, so it’s normal that casinos have complaints from players. Still, they should be moderate so that you can be sure that there are no withdrawal problems or other problems, and Jackpot City is right about the case.
”
Bachelor’s Degree in Creative Writing from Ohio University to develop new strategies for players
Our summary
Jackpot City is not only reliable but also a feature-rich gambling site accepting Kiwis and offering local payment options to make real transfers in NZD. Gamblers can get up to NZ$1,600 for the first 4 deposits and claim 10 daily free spins for a jackpot pokie, which is a good way to test the popular progressive titles. The hefty VIP program, convenient apps for iOS and Android, and a large Help Center are also the advantages you’ll enjoy here.
FAQ
What bonus can I get for registration at Jackpot City?
Newbies can grab NZ$1,600 for the first 4 deposits and claim 10 daily free spins for the Mega Money Wheel jackpot pokie.
How do I know that Jackpot City is reliable in New Zealand?
Jackpot City has been around since 1998, operating under eGaming license number 155 C1 and offering eCOGRA-tested software.
Does Jackpot City Casino have progressive pokies?
Yes, there is a section with progressive jackpot pokies where you can find popular games from WowPot, Mega Moolah, and other networks offering prizes of over NZ$4,000,000.